Description

What will you be doing?

      Oversee the daily management of all spa operations and staff to include therapists, estheticians, nail technicians, and receptionists

      Create and uphold departmental policies, procedures, and standards

      Oversee and coordinate training of treatment protocols on menu of services

      Develop and implement promotional programs with Marketing department

      Assist with special events as necessary

      Maximize spa revenues by tracking trends and thinking creatively

      Ensure safety and security for spa guests and associates

      Ensure proper maintenance of facility and equipment and report problems to engineering immediately

      Monitor inventory, ordering systems, and issuing of products and supplies

      Serve as a liaison between management, staff, and guests

      Monitor and ensure high standards of treatments and personnel

      Develop and implement new spa services

      Perform other duties as assigned

Requirements

What do you bring to the role?
   Minimum of 3 years Spa management experience required
   Luxury hotel experience preferred 
   Prior experience managing a facility with thermal circuit    
   College graduate or professional certifications in spa treatments preferred 
   Prior experience with Book 4 Time software preferred
   Prior P&L experience and responsibility 
   Excellent written and verbal communication skills 
   Strong sales and marketing skills 
   Strong interpersonal and leadership skills