Description

Manage, perform and promote facial, skin, massage and body treatments/services and product sales. Knowledge and train on all esthetic, massage and body services. Responsible for your inventory and linen supply orders. Handle and resolve guest issues or complaints according to policy. Coordinate with Estheticians and Massage Therapists regarding the status of equipment and supplies. Request repairs and replacements as needed. Assess guest needs, inquire about contraindications (e.g., allergies, high blood pressure, pregnancy), and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Escort guests to and from treatment rooms. Determine and advise guests on proper skin and recommend home care regimens. Set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety. Clean, maintain, and sterilize tools. Monitor and stick to time schedule throughout the day. Maintain current licensure in service areas.

Requirements

 Decision-Making Learning Interpersonal Skills

 Customer Service Orientation, Teamwork

Diversity Relations Interpersonal Skills
Communications

  English Language Proficiency

  Communication Listening Applied Reading

 Instruction Consultation

 Integrity Positive Demeanor, Dependability Presentation

Adaptability/Flexibility Initiative

Safety Orientation Stress Tolerance
Organization multi-tasking

 Detail Orientation Time Management
Licenses/Certification Valid Esthetic/Massage License required

 Hand-Eye Coordination

Spa/Salon Tools and Equipment Disinfection Procedures

  Skincare Tools Spa/Salon Service Skin Disorders & Diseases